The final stage for complaints about public services in Scotland.

We deal with complaints about councils, the National Health Service, housing associations, most water and sewerage providers, the Scottish Government and its agencies and departments, colleges and universities, prisons, and most Scottish public bodies.

We normally look at complaints after they have been through the formal complaints process of the organisation concerned.

Contact us for information or visit the how to complain section of our website.

Our service is free, independent and impartial.