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Frequently Asked Questions
- What is an Ombudsman?
- Will the Ombudsman consider my complaint himself?
- What sort of complaints do you look at?
- Is the SPSO's service free?
- Who can complain?
- How do I complain?
- How do I send you my complaint?
- Can I come to your office?
- What sort of information should my complaint to you include?
- Is there a time limit that applies to complaints?
- What happens to my complaint?
- Will the Ombudsman's recommendations be accepted?
- Can you get me compensation?
- Will I be named if you report on my complaint?
- How long will you take to decide on my complaint?
- If I'm not happy with your service where can I complain about you?
- Can my complaint make a difference?
- How is the Ombudsman appointed and how is he accountable?
- How is the SPSO funded?
