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Can I complain about SPSO?

You can complain if you think that we have not met our service standards.  See the page How to complain about our service for more information.

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Tertiary Links

  • What is an Ombudsman?
  • Will the Ombudsman consider my complaint himself?
  • What sort of complaints do you look at?
  • Is the SPSO's service free?
  • Who can complain?
  • How do I complain?
  • How do I submit a complaint to the SPSO?
  • Can a community council complain to the Ombudsman?
  • Can I come to your office?
  • Is there a time limit that applies to complaints?
  • What sort of information should my complaint include?
  • What happens to my complaint?
  • What do you do when a lot of people complain to you about the same thing?
  • If a lot of people complain about something, are you more likely to investigate it?
  • What can SPSO do about a decision that a public authority has taken?
  • What can the SPSO do if you find that something's gone wrong?
  • Will I be named if you report on my complaint?
  • Can you get me compensation?
  • Could you give me more information about a complaint that I think you’re investigating or have investigated?
  • How long will you take to decide on my complaint?
  • Will the Ombudsman's recommendations be accepted?
  • Can I complain about SPSO?
  • Can my complaint make a difference?
  • How is the Ombudsman appointed and how is he accountable?
  • How is SPSO funded?

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