Other ways to contact us

You can make an enquiry or complaint by:

  • visiting our office (we are open from Monday to Friday from 9am to 5pm, apart from Tuesday when we are open from 10am to 5pm) We always have a complaints reviewer on duty to meet with members of the public. Our office is barrier-free and we have a portable loop induction system.  A telephone translation service is also available.
     
  • phoning us on freephone 0800 377 7330
     
  • phoning us from overseas on +44 131 225 5300
     
  • faxing us on 0800 377 7331
     
  • texting us on 0790 049 4372
     
  • emailing us
     
  • filling out an online complaint form
     
  • writing to us at:

    SPSO
    Freepost EH641
    Edinburgh
    EH3 0BR 
     

  • Other languages and formats We welcome enquiries and complaints in languages other than English. If you would like to speak to us in a language other than English we can arrange interpreting support. Some of our publicity material is available in other languages and formats; please contact us for further details. 
     
  • If you have a query, you can submit it below: You should receive an automated response within a few minutes. If you do not, it may be that our spam filter has rejected your message. If you do not hear from us, please call us on the number above. Thank you.