Media Centre

Here you can find News Releases, Press Contact information, our Annual Reports which include our Performance Updates as well as research carried out on our behalf.

Recent News Releases

  • Ombudsman's Findings - January 2012

     

  • Ombudsman's Findings - December 2011

    We have laid five investigation reports about health boards and one about a university before the Scottish Parliament today.

  • Ombudsman's Findings - November 2011

    We have laid five investigation reports about health boards and one about a local authority before the Scottish Parliament today.

  • Ombudsman's Findings - October 2011

    We have laid four investigation reports about the health sector before the Scottish Parliament today.

  • SPSO Launches Annual Report 2010-11

    The SPSO launched its 2010-11 Annual Report on 5 October 2011.

    It focuses on the SPSO's two key roles - handling unresolved complaints about public services, and improving how public bodies deal with complaints.

    Cases outlined in the report demonstrate the impact of the SPSO on people’s lives.
    In 2010-11, the SPSO made a total of 490 recommendations for redress and improvement, some of which included changes to national guidance.