We will be holding our 2017 Learning and Improvement Conference on 15 March in Edinburgh.
The conference will provide:
- tools to help your organisation benefit from complaints;
- real-life examples of how complaints have improved council, health and housing services; and
- speakers from SPSO, public bodies, academics and regulators.
Visit the Valuing Complaints website to find out more or book a place.
Updated: January 25, 2017