On 15 December 2011, the Ombudsman, Jim Martin, issued his annual statistics letter to the Chief Executive of each local authority. He provided each Chief Executive with:
- details of the numbers of complaints received and determined about their council in 2010-11
- summaries of the outcome of and recommendations on all complaints for their council about which we laid a report before the Scottish Parliament in 2010-11
The Ombudsman's covering letter and details of the information provided to each authority are on the right of this page. All documents are in PDF format.