When you approach our office, a member of the Advice Team can deal with your enquiry during our office hours which are 9-5 Monday-Friday (except Tuesday 10-5).

We also have complaints reviewers on duty each day who can provide further advice or information if required.

There are a number of ways you can approach our office:

• Send us a letter

• Telephone us on 0800 377 7330

• Fax us on 0800 377 7331

• Use our online Contact Form

• Visit us at 4 Melville Street, Edinburgh, EH3 7NS

There are advice and information leaflets on this website at the following link: http://www.spso.org.uk/online-leaflets

For further information about bringing a complaint to our office, please click here.

If you would like this information in any other language or format (such as large print or Braille) please ask.

Last updated 30 August 2012