We aim to be accessible to all and responsive to the needs of our users.

You can see a list of the different ways of contacting us and how we will communicate with you on our accessibility page: www.spso.org.uk/about-us/accessibility

Our advice team is here to help. If you have a complaint about a public service, we can advise you how to progress your complaint through the organisation’s complaint procedure. We can also give you guidance on bringing a complaint to the SPSO. Call us on Freephone 0800 377 7330.

You can also speak to one of our team in person by visiting our office, or you can send us a letter or email. More information is on our contact page: www.spso.org.uk/contact-us/ways-contact-us. To locate our office see: www.spso.org.uk/contact-us/locating-our-office

We have many leaflets about our work which you can see online at this page: www.spso.org.uk/information-leaflets