SPSO Investigation Reports

TO SEARCH SPSO REPORTS click here. 

To read housing related reports visit the ‘Ombudsman Says’ section of HouseMark’s website, click here. 

We send a copy of each investigation report to the complainant and the body complained about. It is a public document which we lay before the Scottish Parliament. To learn more about our reporting process, click here.

We publish a regular Ombudsman's Commentary to share the learning from complaints, including from investigations. Search SPSO Commentary's below.