On 16 July 2012 the Ombudsman, Jim Martin, issued his annual statistics letter to the Chief Executive and the Chair of each Health Board about which we received complaints in 2011-12.

He provided each with details of the numbers of complaints received and determined about their Board in 2011-12.

The letters are on the right of this page.  All documents are in PDF format.

All information is based on the SPSO annual statistics for 2011-12.

Page created 20 July 2012