Scottish Public Services Ombudsman

Call us on 0800 377 7330

Under section 17A of the Scottish Parliamentary Commissions and Commissioners etc Act 2010, the SPSO has a duty to lay four year strategic plans. The strategic plan must set out the office’s objectives and priorities during the four year period; how the office proposes to achieve them; timetables for doing so; and estimates of the costs of doing so.

There is a duty on the SPSO to provide a draft strategic plan to the Scottish Parliamentary Corporate Body (SPCB), and such other persons as the office thinks appropriate.  The SPSO must invite, and (if any are given) consider, comments on the draft plan.

Read the SPSO Strategic Plan 2016-2020 as a PDF (PDF, 320KB)

Read the SPSO Strategic Plan 2016-2020 in Word format (.docx, 618KB)

Read the SPSO Strategic Plan 2012-2016 (PDF, 586KB)

If you require any of these documents in another format (for example large print, audio or Braille), please contact us on 0800 377 7330 or at www.spso.org.uk/contact-us

Updated: March 18, 2016