Highlands and Islands

Western Isles NHS Board

Report Number: 
201200733
Report Date: 
27/03/2013

Overview

Highland NHS Board

Report Number: 
201102952
Report Date: 
20/02/2013

Overview
The complainant (Mr C) raised a number of concerns against Highland NHS Board (the Board) regarding the care and treatment his late father (Mr A) received from Dr MacKinnon Memorial Hospital, Broadford. Mr C stated that the Board failed to provide adequate care and treatment for Mr A from 31 May 2010 up to his death on 4 June 2010.

Specific complaints and conclusions
The complaints which have been investigated are that the Board failed to:

Highland NHS Board

Report Number: 
201104965
Report Date: 
23/01/2013

Overview
The complainant (Mrs C) raised a number of concerns about the care and treatment given to her daughter (Ms A) prior to her death in October 2011.

Specific complaints and conclusions
The complaints which have been investigated are that:

Highland NHS Board

Report Number: 
201102612
Report Date: 
21/11/2012

Overview
The complainants (Mr and Mrs C) lost their son (Baby A) following his premature birth on 5 January 2011. Their complaint concerns the care and treatment provided at Caithness General Hospital, Wick (Hospital 1) and Raigmore Hospital, Inverness (Hospital 2) during and after Mrs C's pregnancy. Mr and Mrs C believe that they received a poor standard of care from both Hospital 1 and Hospital 2 and said that the loss of Baby A has had a devastating effect on their lives.

The Highland Council

Report Number: 
201100845
Report Date: 
21/11/2012

Overview

Highland NHS Board

Report Number: 
201103227
Report Date: 
22/08/2012

Overview
The complainants, Mr C and Ms C, raised a number of concerns about Ms C's unplanned homebirth of their daughter (Baby A), and her death. The complainants believe that the loss of Baby A was totally avoidable and blame Highland NHS Board (the Board) for what happened.

Specific complaints and conclusions
The complaints which have been investigated are that:

Western Isles NHS Board

Report Number: 
201103076
Report Date: 
22/08/2012

Overview
The complainant (Ms C) complained on the behalf of the aggrieved (Mr and Mrs A) about the care and treatment received by Mrs A from Western Isles NHS Board (the Board) in December 2010. Mrs A was taken to Uist and Barra Hospital (the Hospital) with abdominal pains. Two days later Mr A was advised Mrs A was suffering from acute renal failure, was dying and no further treatment could be provided for her. However, Mrs A was subsequently able to be airlifted to the mainland for treatment. She went on to make a full recovery.

Highland NHS Board

Report Number: 
201004742
Report Date: 
25/04/2012

Overview
The complainant (Mr C) raised a number of concerns against Highland NHS Board (the Board) that if a small mass found on his kidney in December 2005 had been regularly and appropriately checked, the delay to diagnose his renal cancer could have been prevented. Mr C also complained about the inadequate manner the Board dealt with his complaint about this.

Specific complaints and conclusions
The complaints which have been investigated are that the Board:

A Dentist, Highland NHS Board

Report Number: 
201005321
Report Date: 
21/12/2011

Overview
The complainant (Mrs C) raised a number of concerns that following a telephone discussion with the practice receptionist (the Receptionist), she and her husband (Mr C), her son (Mr A) and daughter (Miss D) were de-registered from the dentist's (Dentist 1's) list of patients.

Specific complaints and conclusions
The complaints which have been investigated are that:

Highland NHS Board

Report Number: 
201003473
Report Date: 
16/11/2011

Overview
The complainant (Mr C) raised a number of concerns that this brother (Mr A) had been inappropriately cared for and treated in Highland NHS Board (the Board) hospitals between February and October 2010.

Specific complaints and conclusions
The complaints which have been investigated are that the Board:

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