Scottish Public Services Ombudsman

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  • Report number:
    200500245
  • Date:
    October 2006
  • Body:
    Cairngorms National Park Authority
  • Sector(s):

  • Keywords:
    Cairngorms National Park Authority 31 October 2006 200500245

Overview

The complainant (Mr C) raised concerns that the Cairngorms National Park Authority (the Authority) failed to treat his planning application in a fair and consistent manner, in that it called in his application but had not called in a similar one; that the time taken to decide the application was excessive; and that the Authority failed to decide the application at the site visit after saying they would.

Specific complaints and conclusions

The complaints which have been investigated are:

  • (a)  failure to treat Mr C's application in a fair and consistent manner compared to another (not upheld); and
  • (b)  the time taken to determine the application was excessive and the Authority failed to make a decision at a site visit after saying they would (not upheld).

Redress and recommendations

The Ombudsman has no recommendations to make.

Download report number 200500245 as a PDF (48.5 KB)

  • Report number:
    200502495
  • Date:
    September 2006
  • Body:
    A Medical Practice, Highland NHS Board
  • Sector(s):

  • Keywords:
    A Medical Practice Highland NHS Board 26 September 2006 200502495

The complaint from Mr C concerned a document produced by a social worker recording a discussion with a general practitioner (GP) relating to the complainant's son (child A).

Download report number 200502495 as a PDF (31.59 KB)

  • Report number:
    200502475
  • Date:
    September 2006
  • Body:
    Highland NHS Board
  • Sector(s):

  • Keywords:
    Highland NHS Board 26 September 2006 200502475

The complainant considered that his care at a mental health and learning disabilities service (the Unit) in August 2005 was poor, did not meet his needs and put him at increased risk of suicide because staff ignored his suicidal feelings.

Download report number 200502475 as a PDF (41.99 KB)

  • Report number:
    200501461
  • Date:
    September 2006
  • Body:
    Inverclyde Council
  • Sector(s):

  • Keywords:
    Inverclyde Council 26 September 2006 200501461
The complainant raised a number of concerns about the handling of his complaints regarding an alleged noise nuisance from dog kennels in the vicinity of his property.

Download report number 200501461 as a PDF (47.6 KB)

  • Report number:
    200502085
  • Date:
    August 2006
  • Body:
    Argyll and Bute Council
  • Sector(s):

  • Keywords:
    Argyll and Bute Council 29 August 2006 200502085
Argyll and Bute Council The complainant (Mrs C) complained to our office that the Council failed to respond to her complaints to them about issues concerning the education of her son. She alleged that, despite attempting to raise her concerns with the Council, they failed to consider her complaint in line with their formal complaints procedure.

Download report number 200502085 as a PDF (54.93 KB)

  • Report number:
    200500875
  • Date:
    August 2006
  • Body:
    Shetland Islands Council
  • Sector(s):

  • Keywords:
    Shetland Islands Council 29 August 2006 200500875
The complaint relates to the sale of land owned by the Council, which subsequently restricted Mr and Mrs C's access to their former home which they rented from the Council. Mr and Mrs C decided to move into another council house but were unhappy that this move affected their discount entitlement and their right to buy the new property.

Download report number 200500875 as a PDF (96.56 KB)

  • Report number:
    200402100
  • Date:
    August 2006
  • Body:
    The Highland Council
  • Sector(s):

  • Keywords:
    The Highland Council 29 August 2006 200402100
The Highland Council The complainant raised concerns about the advice she had been given about the listing status of her property and about the work carried out on her property.

Download report number 200402100 as a PDF (103.24 KB)

  • Report number:
    200502380
  • Date:
    June 2006
  • Body:
    Inverclyde Council
  • Sector(s):

  • Keywords:
    Inverclyde Council 27 June 2006 200502380
Inverclyde Council - complaint from Mr C about the Inverclyde Council's (the Council) proposals to reorganise secondary education in the Inverclyde area.

Download report number 200502380 as a PDF (21.97 KB)

  • Report number:
    200502319
  • Date:
    June 2006
  • Body:
    Highland NHS Board
  • Sector(s):

  • Keywords:
    Highland NHS Board 27 June 2006 200502319
Highland NHS Board - complaint concerns a woman (referred to in this report as Mrs C) who claimed that Highland NHS Board (referred to in this report as the Board) had failed in their care of her grandmother (referred to in this report as Mrs A) while a patient in Portree Hospital (the Hospital), Portree from 23 December 2004 until her death on 1 March 2005.

Download report number 200502319 as a PDF (21.83 KB)

  • Report number:
    200501381
  • Date:
    June 2006
  • Body:
    Comhairle nan Eilean Siar
  • Sector(s):

  • Keywords:
    Comhairle nan Eilean Siar 27 June 2006 200501381
Comhairle nan Eilean Siar - complaint was from Ms C against Comhairle nan Eilean Siar (the Council), concerning the way in which they handled two planning applications she had submitted earlier in the year.

Download report number 200501381 as a PDF (30.12 KB)

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