×

COVID-19 update

Our office is currently not open to visitors. We are responding to emails; however, due to the impact on our staffing resources, our response times will be affected.  From Monday 25 May 2020, we will also be operating a limited telephone service.  Our Scottish Welfare Fund review service is still available by telephone as normal.  Please read our information for customers and organisations

  1. Home
  2. Information centre
  3. Our findings
  4. Decision Reports

Decision Reports

Case Ref Organisation Subject Outcome Report Date
201806550 Clear Business Water incorrect billing Not upheld, no recommendations July 2020
201806672 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations July 2020
201806997 Glasgow City Health and Social Care Partnership aids for the disabled (incl blue badges) chronically sick & disabled acts 1970/72 Upheld, recommendations July 2020
201807026 Highland NHS Board clinical treatment / diagnosis Not upheld, no recommendations July 2020
201807031 A Medical Practice in the Tayside NHS Board area clinical treatment / diagnosis Not upheld, no recommendations July 2020
201807205 Dumfries and Galloway Council secondary school Upheld, recommendations July 2020
201807363 Lothian NHS Board - Acute Division clinical treatment / diagnosis Some upheld, recommendations July 2020
201807697 Orkney Islands Council handling of application (complaints by applicants) Not upheld, no recommendations July 2020
201807725 Fife Health and Social Care Partnership complaint handling Upheld, recommendations July 2020
201808032 Highland NHS Board policy / administration Upheld, recommendations July 2020