Scottish Public Services Ombudsman

Call us on 0800 377 7330

Monday, July 30, 2018

The Ombudsman is inviting tenders for the provision of Independent Customer Complaints Reviewer (ICCR) service with the responsibility of independently reviewing customer service complaints about the SPSO. 

Please note that the closing time and date for tender responses is 17:00 hrs on Friday 24 August 2018. Any response received after that time will not be considered further.

Any questions or requests for clarification may be emailed to fiona.paterson@spso.gsi.gov.uk no later than Monday 13 August 2018.  Your email must be clearly titled “ENQUIRY about Independent Customer Complaints Reviewer tender”.

Updated: August 1, 2018