Scottish Public Services Ombudsman

Scottish Welfare Fund Independent Review

0800 014 7299

Our annual report 2017-18 was laid before parliament on 26th July 2018.

The report highlights that we:

  • helped 1,172 people and handled¬†764 reviews
  • received 69% of first contact from applicants via our Freephone number
  • exceeded our performance targets.

Read the annual report in full here: 2017-18 SWF Annual Report (PDF 6MB).

Updated: July 26, 2018