2020-21 Statistics

In 2020-21 we received:

  • 1,093 review applications – a 5% increase on the 1,038 in the previous year
    • 212 community care grants
    • 740 crisis grants
    • 141 self-isolation support grants

 
We determined:

  • 1,099 review applications – a 6% increase on the 1035 in the previous year
    • 217 community care grants
    • 742 crisis grants
    • 140 self-isolation support grants


Other key figures

  • 2,405 – the number of people to contact our Scottish Welfare Fund team.  An increase of 29% from the previous year.
  • 1,312 – the number of people we signposted to other forms of assistance.  806 of those were signposted to their local council.
  • 833 – the number of review requests that progressed to a decision being made:
    • 53% - the uphold rate for community care grant applications.  This remains the same as the previous year.
    • 25% - the uphold rate for crisis grant applications. Down from 27% in the previous year.  
    • 29% - the uphold rate for self-isolation support grant applications.
  • 95% - the percentage of community care grants determined within 21 working days.
  • 100% - the percentage of crisis grants determined within one working day.
  • 96% - the percentage of self-isolation support grants determined within one working day.

 

Note: Self-isolation support grants were introduced by the Scottish Government on the 12 October 2020, therefore these figures represent Q3 and Q4 of 2020-21 only.

Updated: October 18, 2021