Case summaries

Subject Month / Year Outcome
High most compelling priority rating C, a family member of the applicant (A), asked for an independent review of the council’s decision on their community care grant application. April 2024 Upheld
High most compelling priority rating C asked for an independent review of the council's decision on their community care grant application. April 2024 Upheld
High most compelling priority rating C, a welfare rights officer for the applicant (A), asked us to review the council’s decision to refuse A’s request for a washing machine made as part of their community care grant application. April 2024 Not upheld
High most compelling priority rating C asked for an independent review of the council’s decision on their community care Grant application. April 2024 Upheld
High most compelling priority rating C asked us to review the council’s decision on their application for a community care grant. April 2024 Upheld
Meeting the need C requested an independent review of the council's decision on their crisis grant application. March 2024 Upheld
Change of circumstances within 28 days C asked the SPSO to review the council’s decision to refuse their application for a community care grant. March 2024 Upheld
Dignity and respect C applied for a community care grant for clothing, bedding, a waterproof mattress protector, and pillows. February 2024 Not upheld
Dignity and respect C requested an independent review of the Council's decision on their community care grant. February 2024 Upheld
Incorrect interpretation of available information C requested an independent review of the Council's decision on their crisis grant application. January 2024 Upheld