Office closure - 5pm Thursday 28 March - 2 April 2024

Please note that we will be closed from 5pm Thursday 28 March until Tuesday 2 April 2024 for the Easter break. You can still request a review via our online form but we will not be able to respond until we reopen. Wishing you a happy Easter!

Case summaries

Subject Month / Year Outcome
Exceptional pressure qualifying criterion Mr C applied for a community care grant after moving home November 2018 Not upheld
First tier/ new application Mr C, a welfare rights officer, applied for a crisis grant for food and living expenses on behalf of Mr A November 2018 Upheld
Resident within the local authority area Mrs C applied for a crisis grant as her landlord had sold her property which meant she had to secure another tenancy November 2018 Upheld
Change of circumstances within 28 days Mr C requested an independent review of the council's decision on his crisis grant application October 2018 Upheld
Exceptional pressure qualifying criterion Ms C applied for a community care grant for a replacement bed and sofa, carpets for her living room, window blinds, clothing and redecorating costs October 2018 Upheld
Inconsistencies/ Reason to doubt Ms C applied for a crisis grant having lost her purse while shopping October 2018 Upheld
Lost money Mr C applied for a crisis grant. He advised that he had lost his wallet containing £200.00 October 2018 Upheld
Priority curtains Mr C, who works for a housing charity, requested an independent review on behalf of his client (Mr A) October 2018 Upheld
Priority hall carpets Ms C made an application for a community care grant for a number of household items October 2018 Upheld
Inconsistencies/ Reason to doubt Ms C applied for a crisis grant in order to obtain food, gas and living expenses October 2018 Not upheld