| Exceptional pressure qualifying criterion |
C applied for a community care grant for a number of household items. |
May 2021 |
Upheld |
| Decision making with limited information |
C asked for an independent review of the council’s decision. |
April 2021 |
Upheld |
| Decision making with limited information |
C requested an independent review of the council's decision on their crisis grant application. |
April 2021 |
Upheld |
| Exceptional circumstances for crisis grants |
C requested an independent review of the council's decision about their crisis grant application. |
March 2021 |
Not upheld |
| Exceptional circumstances for crisis grants |
C had applied to the council's SWF team for a crisis grant in order to obtain food, gas and electricity. |
March 2021 |
Upheld |
| Applications impacted by the COVID-19 pandemic |
C had applied to the council's SWF team for a crisis grant in order to obtain food, gas and electricity. |
February 2021 |
Upheld |
| Applications impacted by the COVID-19 pandemic |
C requested an independent review of the council's decision on their crisis grant application. |
February 2021 |
Upheld |
| Failure to take into account health conditions |
C requested an independent review on behalf of their sibling-in-law (A). |
January 2021 |
Upheld |
| Failure to take into account health conditions |
C had applied to the council for a community care grant for a number of household items including flooring and white goods. |
January 2021 |
Upheld |
| Self-Isolation Support Grant |
C asked for an independent review of the council’s decision. They had applied for a self-isolation support (SIS) grant as they worked as a taxi driver and one of their passengers had tested positive for COVID-19. |
December 2020 |
Upheld |