Scottish Public Services Ombudsman

Scottish Welfare Fund Independent Review

0800 014 7299

Case summaries

Subject Month / Year Outcome
Homelessness qualifying criterion Ms C, a money advisor, applied for a community care grant on behalf of her client (Mr A). September 2019 Upheld
Homelessness qualifying criterion Ms C, a housing support officer, applied for a community care grant on behalf of Mr A. September 2019 Upheld
Proportionate evidence gathering Mr C applied for a crisis grant as he had no money for food and utilities. August 2019 Not upheld
Proportionate evidence gathering Ms C applied for a crisis grant for living expenses. August 2019 Not upheld
Inconsistencies/ Reason to doubt Miss C applied for a crisis grant for food and living expenses. July 2019 Upheld
Inconsistencies/ Reason to doubt Ms C, an EEA national, applied for a crisis grant for living expenses. July 2019 Not upheld
Exceptional pressure qualifying criterion Ms C applied for a community care grant for household items. June 2019 Not upheld
Homelessness qualifying criterion Mr C applied for a community care grant after securing a tenancy following periods of imprisonment and homelessness. June 2019 Upheld
Exceptional circumstances for crisis grants Ms C applied for a crisis grant for food and living expenses May 2019 Not upheld
Common medical conditions with respect to priority Ms C applied for a community care grant application April 2019 Upheld