Scottish Public Services Ombudsman

Scottish Welfare Fund Independent Review

0800 014 7299

Case summaries

Subject Month / Year Outcome
Inconsistencies/ Reason to doubt Miss C applied for a crisis grant for food and living expenses. July 2019 Upheld
Inconsistencies/ Reason to doubt Ms C, an EEA national, applied for a crisis grant for living expenses. July 2019 Not upheld
Exceptional pressure qualifying criterion Ms C applied for a community care grant for household items. June 2019 Not upheld
Homelessness qualifying criterion Mr C applied for a community care grant after securing a tenancy following periods of imprisonment and homelessness. June 2019 Upheld
Exceptional circumstances for crisis grants Ms C applied for a crisis grant for food and living expenses May 2019 Not upheld
Common medical conditions with respect to priority Ms C applied for a community care grant application April 2019 Upheld
Priority hall carpets Ms C requested an independent review of the council's decision on her community care grant application March 2019 Upheld
Exceptional pressure qualifying criterion Ms C applied for a community care grant for a replacement bed and sofa, carpets for her living room, window blinds, clothing and redecorating costs March 2019 Upheld
Common medical conditions with respect to priority Mr C, a housing officer, applied for a community care grant on behalf of his client, Ms A March 2019 Upheld
Resident within the local authority area Mr C applied for a crisis grant for living costs February 2019 Upheld