Scottish Public Services Ombudsman

Scottish Welfare Fund Independent Review

0800 014 7299

Subject Datesort ascending Outcome
Priority hall carpets Ms C requested an independent review of the council's decision on her community care grant application… March 2019 Upheld
Common medical conditions with respect to priority Mr C, a housing officer, applied for a community care grant on behalf of his client, Ms A… March 2019 Upheld
Exceptional pressure qualifying criterion Ms C applied for a community care grant for a replacement bed and sofa, carpets for her living room, window blinds, clothing and redecorating costs… March 2019 Upheld
Resident within the local authority area Mr C applied for a crisis grant for living costs… February 2019 Upheld
When applicants incur detriment sourcing items themselves Ms C applied had obtained a larger tenancy due to overcrowding issues… February 2019 Upheld
Low income Mr C applied for a crisis grant as he had repaid gambling debts… February 2019 Not upheld
Exceptional circumstances for crisis grants Miss C applied for a crisis grant for living expenses after spending her Universal Credit (UC) payment repaying money she had borrowed from a friend… January 2019 Upheld
Resident within the local authority area Mrs C applied for a crisis grant as her landlord had sold her property which meant she had to secure another tenancy… November 2018 Upheld
First tier/ new application Mr C, a welfare rights officer, applied for a crisis grant for food and living expenses on behalf of Mr A… November 2018 Upheld
Low income Mr C applied for a crisis grant as he had repaid gambling debts… November 2018 Not upheld

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