| Failure to make reasonable adjustments |
C, a welfare rights officer for the applicant (A), asked the SPSO to review the council's decision not to award a community care grant for replacement flooring, and an orthopaedic mattress. |
July 2023 |
Upheld |
| Dignity and respect |
C asked the SPSO for an independent review of the council's decision of their application for a community care grant. |
July 2023 |
Upheld |
| Common medical conditions with respect to priority |
C asked for an independent review of the council’s decision. |
June 2023 |
Not upheld |
| Common medical conditions with respect to priority |
C asked for an independent review of the council's decision about their community care grant. |
June 2023 |
Upheld |
| When applicants incur detriment sourcing items themselves |
C, a representative for the applicant (A), asked for an independent review of the council's decision on their application for a community care grant |
May 2023 |
Upheld |
| Meeting the need |
C asked for an independent review of the council’s decision. |
May 2023 |
Upheld |
| Clothing |
C requested an independent review of the council's decision on their community care grant application. |
April 2023 |
Upheld |
| Insufficient enquiries made |
C’s representative asked for an independent review of the council’s decision. |
April 2023 |
Upheld |
| Insufficient enquiries made |
C asked the SPSO to review the council's decision on their application for a community care grant. |
March 2023 |
Upheld |
| Insufficient enquiries made |
C applied for a crisis grant as they said they had no funds for their immediate living costs. |
March 2023 |
Upheld |
