Scottish Public Services Ombudsman

Scottish Welfare Fund Independent Review

0800 014 7299

Subject Datesort ascending Outcome
Inconsistencies/ Reason to doubt Ms C applied for a crisis grant in order to obtain food, gas and living expenses… October 2018 Not upheld
Exceptional pressure qualifying criterion Ms C applied for a community care grant for a replacement bed and sofa, carpets for her living room, window blinds, clothing and redecorating costs… October 2018 Upheld
Inconsistencies/ Reason to doubt Ms C applied for a crisis grant having lost her purse while shopping… October 2018 Upheld
Meeting the need Ms C applied for a crisis grant in order to obtain money for food and living expenses… October 2018 Upheld
When applicants incur detriment sourcing items themselves Mr C requested applied for a community care grant for a number of items after securing his own tenancy following a period of homeless… October 2018 Not upheld
Change of circumstances within 28 days Mr C applied for a crisis grant as he had no funds for gas or electricity after repaying money to an illegal money lender towards debts he owed… September 2018 Upheld
On-going feature of expenditure Mr C, a welfare rights officer applied on behalf a Mr A, a European Economic Area national whose benefits claim had been stopped due to a missed meeting… September 2018 Upheld
Exceptional circumstances for crisis grants Mr C applied for a crisis grant for food and living expenses as he had no money for food for his family until his next benefit payment… September 2018 Not upheld
Inconsistencies/ Reason to doubt Mr C applied for a crisis grant for living expenses after his employer terminated his employment while he was signed unfit to work, and awaiting the first payment benefit… September 2018 Not upheld
Crisis grants that are not as a result of an unforeseen event Mr C applied for a crisis grant. He had received a benefit payment but had used the majority of this payment giving money to his mother and buying clothes.… September 2018 Upheld

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