Scottish Public Services Ombudsman

Scottish Welfare Fund Independent Review

0800 014 7299

Case summaries

Subject Month / Year Outcome
Exceptional circumstances for crisis grants Mr C applied for a crisis grant as his Universal Credit payment had been sanctioned June 2018 Not upheld
Exceptional circumstances for crisis grants Mr C applied for a crisis grant for money for food and electricity June 2018 Upheld
On-going feature of expenditure Ms C applied for a crisis grant for living expenses June 2018 Not upheld
Low income Mr C applied for a community care grant for a single bed and a waterproof mattress May 2018 Not upheld
Entitlement to SWF for people from abroad Ms C requested an independent review of the council's decision on her crisis grant application May 2018 Not upheld
Low income Mr C applied for a community care grant for a single bed and a waterproof mattress April 2018 Upheld
On-going feature of expenditure Mr C applied for a crisis grant for gas and electricity after losing money April 2018 Upheld
Clothing Mr C applied for a community care grant in order to obtain clothing and bedding April 2018 Not upheld
Inconsistencies/ Reason to doubt Ms C applied for a crisis grant for food and living expenses April 2018 Upheld
Risk of care qualifying criterion Mr C applied for a community care grant in order to obtain a new electric cooker April 2018 Not upheld