We regularly engage with local authorities to share good practice and work together constructively.
If you are interested in us meeting or presenting at your organisation, please get in touch.
Please follow the below link to view a range of materials from a workshop held at Wheatley Academy in Glasgow in 2018.
This event was an opportunity for delegates to share good practice with a series of speakers, meet SPSO staff and participate in interactive workshops focussing on areas including:
- good decision making
- ensuring that the SWF is accessible to all and that staff delivering the scheme are supported when managing difficult behaviour
- quality assurance
The Scottish Public Services Ombudsman, Rosemary Agnew, spoke at the event, as well as speakers from a range of organisations involved in the delivery of the Scottish Welfare Fund and organisations supporting applicants.