Case summaries

Subject Month / Year Outcome
Applications impacted by the COVID-19 pandemic C requested an independent review of the council's decision on their community care grant application. September 2020 Not upheld
Applications impacted by the COVID-19 pandemic C asked for an independent review of the council’s decision. September 2020 Not upheld
Applications impacted by the COVID-19 pandemic C asked the council for a crisis grant as they had lost their job due to the COVID-19 pandemic. September 2020 Upheld
Applications impacted by the COVID-19 pandemic C, a housing officer, asked for an independent review of the council’s decision on a community care grant application on behalf of A. September 2020 Upheld
Applications impacted by the COVID-19 pandemic C requested an independent review of the council's decision on their crisis grant application. September 2020 Upheld
Low income C asked their council for a crisis grant as they had run into financial difficulties and were struggling with their mental health. August 2020 Upheld
Ongoing feature of expenditure C, a support worker, asked SPSO to review the council's decision about their client's (A) community care grant application. August 2020 Upheld
Definition of an emergency C asked for an independent review of the council’s decision. July 2020 Upheld
Definition of an emergency C asked for an independent review of the council’s decision. July 2020 Upheld
Exceptional circumstances for crisis grants C asked for an independent review of the council’s decision. June 2020 Not upheld