Case summaries

Subject Month / Year Outcome
Self-Isolation Support Grant C asked for an independent review of the council’s decision. They had applied for a self-isolation support (SIS) grant as they worked as a taxi driver and one of their passengers had tested positive for COVID-19. December 2020 Upheld
Self-Isolation Support Grant C asked us to review the council's decision to refuse their application for a self-isolation support grant. December 2020 Upheld
Self-Isolation Support Grant C applied for a Self-Isolation Support Grant via the Scottish Welfare Fund at their local council. November 2020 Upheld
Self-Isolation Support Grant C asked for an independent review of the council’s decision. November 2020 Upheld
Self-Isolation Support Grant C applied for a Self-Isolation Support Grant via the Scottish Welfare Fund at their local council. November 2020 Upheld
Self-Isolation Support Grant C asked for an independent review of the council’s decision. November 2020 Upheld
Self-Isolation Support Grant C applied for a Self-Isolation Support Grant via the Scottish Welfare Fund at their local council. November 2020 Not upheld
Priority assessments not taking into account circumstances C, an advice worker, asked for an independent review of the council's decision on behalf of their client (A). October 2020 Upheld
Priority assessments not taking into account circumstances C asked the SPSO to review the council's decision to refuse their community care grant application for a single bed, single bedding pack and chest of drawers. October 2020 Upheld
Applications impacted by the COVID-19 pandemic C requested an independent review of the council's decision on their community care grant application. September 2020 Not upheld