Scottish Public Services Ombudsman

Scottish Welfare Fund Independent Review

0800 014 7299

We held our first Scottish Welfare Fund Independent Review Service engagement event on Thursday 8 February 2018 at the Wheatley Academy in Glasgow.

This event was an opportunity for delegates to share good practice with a series of speakers, meet SPSO staff and participate in interactive workshops focussing on areas including:

  1. good decision making
  2. ensuring that the SWF is accessible to all and that staff delivering the scheme are supported when managing difficult behaviour
  3. quality assurance

The Scottish Public Services Ombudsman, Rosemary Agnew, spoke at the event, as well as speakers from a range of organisations involved in the delivery of the Scottish Welfare Fund and organisations supporting applicants.

All of the presentations and workshop materials from the day are now available.

 

Updated: February 14, 2018