Scottish Public Services Ombudsman

Scottish Welfare Fund Independent Review

0800 014 7299

Case summaries

Subject Month / Year Outcome
On-going feature of expenditure Ms C applied for a crisis grant for food and living expenses October 2018 Upheld
Priority curtains Ms C applied for a community care grant on behalf of Ms A, who had fled domestic abuse and who had been living in a refuge prior to securing her own tenancy October 2018 Upheld
Meeting the need Ms C applied for a crisis grant in order to obtain money for food and living expenses October 2018 Upheld
Meeting the need Mr C applied for a crisis grant for food, living expenses and travel October 2018 Upheld
Change of circumstances within 28 days Mr C requested an independent review of the council's decision on his crisis grant application October 2018 Upheld
Exceptional pressure qualifying criterion Ms C applied for a community care grant for a replacement bed and sofa, carpets for her living room, window blinds, clothing and redecorating costs October 2018 Upheld
Inconsistencies/ Reason to doubt Ms C applied for a crisis grant having lost her purse while shopping October 2018 Upheld
On-going feature of expenditure Mr C, a welfare rights officer applied on behalf a Mr A, a European Economic Area national whose benefits claim had been stopped due to a missed meeting September 2018 Upheld
Meeting the need Miss C applied for a crisis grant for living expenses after her tax credits were suspended and she had no money for food and living expenses September 2018 Upheld
Inconsistencies/ Reason to doubt Mr C applied for a crisis grant for living expenses after his employer terminated his employment while he was signed unfit to work, and awaiting the first payment benefit September 2018 Not upheld