The complainant (Miss C) raised a number of concerns about the care and treatment her mother (Mrs A) received in Stirling Royal Infirmary (the Hospital) between her admission on 7 May 2006 and her death on 28 May 2006.
Specific complaint and conclusion
The complaint which has been investigated is that Mrs A's care and treatment while a patient in the Hospital in May 2006 was inadequate (upheld).
Redress and recommendations
The Ombudsman recommends that Forth Valley NHS Board (the Board):
The Board have accepted the recommendations and will act on them accordingly.