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Our training unit provides training solutions for public sector complaint handlers.

For further information on the options as well as details on how to book, please follow the links below. 

Training options

If you would like to discuss your requirements, please email [email protected]

Please note: Currently our training courses are trainer-led online courses only.

Contact us

If on behalf of a public sector organisation you have any questions about complaints handling, or if you require support or guidance, please contact us:

Phone:  0131 297 4863

Contact form 

Updated: November 23, 2022