Overview

The complainant (Mr C) raised a number of concerns about the care and treatment of his 86-year-old father (Mr A) at one of the hospitals of Forth Valley NHS Board (the Board), Stirling Royal Infirmary (the Hospital), between his admission, following a fall, and his death there, several months later.

Specific complaints and conclusions

The complaints which have been investigated are that:

• (a) aspects of the care and treatment fell below a reasonable standard (not upheld); and
• (b) the Board's handling of the complaint fell below a reasonable standard (upheld).

Redress and recommendations

The Ombudsman has no recommendations to make.