Scottish Public Services Ombudsman

Scottish Welfare Fund Independent Review

0800 014 7299

Case summaries

Subject Month / Year Outcome
Meeting the need Ms C applied to the council for a crisis grant for living expenses June 2017 Not upheld
Risk of care qualifying criterion Ms C made an application for a community care grant to the council for a new fridge freezer May 2017 Upheld
Change of circumstances within 28 days Miss C applied for a crisis grant for living expenses May 2017 Not upheld
Risk of care qualifying criterion Mr C applied to the council for a Community Care Grant for household items as he stated that those in his priority were old and in poor condition April 2017 Not upheld
Risk of care qualifying criterion Mr C applied to the council, on behalf of his elderly parents, for £159.00 towards the cost of a repair to a shower April 2017 Upheld
Exceptional circumstances for crisis grants Miss C applied for a crisis grant from the council as she had no money for living costs April 2017 Not upheld
Exceptional pressure qualifying criterion Miss C applied to the council for a community care grant for a number of items for her new home March 2017 Not upheld
Low income Mr C made an application for a community care grant for a number of household items February 2017 Not upheld
Exceptional pressure qualifying criterion Mr C applied to the Council for a Community Care Grant for household items as he had been offered a tenancy of his own following a period of homelessness February 2017 Upheld
Exceptional pressure qualifying criterion Miss C applied for a community care grant for a washing machine and vacuum cleaner February 2017 Not upheld