Working for us

With a modern, forward-thinking approach to public services, our goal is to treat complaints about Health, Housing, Local Government, Parliament and Scottish Government Departments with fairness, openness and objectivity.

We're customer focused, approachable and accessible - and that's reflected in the skills of the people who work here. We look to recruit good communicators, keen to resolve complaints accurately and effectively. Above all, we want people committed to helping us continuously improve the service we offer.