Scottish Public Services Ombudsman

Scottish Welfare Fund Independent Review

0800 014 7299

Make a request for an independent review

Contact the SWF team

Complain about our service

Make an information or data protection request

Call us

Freephone 0800 014 7299.

British Sign Language (BSL) users can contact us by using contactSCOTLAND-BSL

In person

If you would like to visit us in person, you must arrange an appointment first by calling 0800 014 7299.

Scottish Public Services Ombudsman
Bridgeside House
99 McDonald Road

We are open Monday, Wednesday, Thursday and Friday 9am-5pm; Tuesday 10am-5pm.

In most cases home visits are not required, unless we decide it is necessary as part of our investigative process. Please call 0800 0147 299 or email with any queries.  

By post

FREEPOST SPSO  (no stamp required - and this is all you need to write on the envelope)


0800 377 7331

Updated: July 25, 2019