Disclaimer and Privacy Policy

Disclaimer
We try to ensure that the information published on the SPSO website is up-to-date and accurate. However, the information on the website does not constitute legal or professional advice and the SPSO cannot accept any liability for actions arising from its use. The SPSO cannot be held responsible for the contents or accuracy of any pages referenced by an external link. The links are provided to assist visitors to the SPSO website and the inclusion of a link does not imply that the SPSO endorses or has approved the linked site.

Privacy Statement
Any personal data collected through this website will processed in accordance with the Data Protection Act 1998.  In line with this Act, the SPSO is committed to protecting your privacy and only using any data you give us for its intended purpose and in accordance with this Act and also the Scottish Public Services Ombudsman Act 2002.

If you use the site to tell us about a complaint you wish to make about a listed authority, we will use your information in accordance with our complaints handling policy. In most cases this involves us advising the authority in question that you have made a complaint. If you would prefer us not to do this, please let us know.