This page contains SPSO handbooks. Information below each link tells you the contents for each handbook.
Please contact us to request these documents in another format.
Information Governance (PDF, 988KB)
- Records Management Plan
- Records Management Policy
- Business Classification Scheme
- Case File Management Guidance
- Retention and Disposal Policy
- Information Sharing Policy
- Electronic Information Sharing - eRDM Connect
- Records Management and Security Guidance: sharing information off-network and out-of-office
- Clear Desk and Screen Policy
- Protective Marking System
- Access to Information Legislation
- Data Protection Policy and Procedure
- Data Protection Legislation
- Subject Access Requests
- Data Protection Impact assessments: process and supplementary guidance
- Protocol for data security incidents
- SPSO Covert recording policy
- Governance Overview
- Scheme of Internal Control
- Governance Reporting Arrangements
- Scheme of Delegation (PDF, 193KB)
- Code of Professional Conduct (incorporating the Register of Interests)
- Whistleblowing Policy (PDF, 682KB)
- Anti-Fraud Policy
- Anti-Bribery and Anti-Corruption Policy (incorporating Gifts and Hospitality)
- Incident Reporting
- Risk Management and Incident Reporting Policy
- Procurement Policy - shared service
- Travel and expenses policy - SPSO
- Gifts and hospitality - SPSO
- Budgetary control and financial planning policy - SPSO
- Budgetary control and financial planning procedure - SPSO
- Finance policy on fixed assets - shared service
Business Continuity Plan (PDF, 651KB)
- Business Continuity Policy
- Incident Response Plan
- Disruption to work
Bridgeside House - Health, Safety and Security (PDF, 517KB)
- Health and Safety Policy
- Personal Safety
- Hazardous products, PPE, Biohazards, Evidence Handling and Blood-Borne Viruses (BBVs)
- Accident Reporting and First Aid
- Security, Visitor Room and Panic Alarm Procedures
- Fire Procedure
Mental Health and Wellbeing Framework (PDF, 521KB)
- Introduction
- Mental Health in the Workplace
- Why do we need this framework?
- Framework Structue
- Strategic Action Plan
- Measuring, Reviewing and Reporting the Framework