This page contains SPSO handbooks. Information below each link tells you the contents for each handbook.

Please contact us to request these documents in another format.


  1. SPSO Records Management Plan
  2. SPSO Records Management Policy
  3. SPSO Business Classification Scheme
  4. SPSO Retention and Disposal Policy
  5. SPSO Clear Desk and Screen Policy
  6. SPSO Protective Marking System
  7. SPSO Managing Personal Data
  8. SPSO Complying with Information Legislation
  9. SPSO Records Management and Security Guidance: sharing information off-network and out-of-office
  10. SPSO Data Protection Policy and Procedure

(Due for review August 2020)


  1. Governance and Risk Overview
  2. Scheme of Internal Control
  3. Governance Reporting Arrangements
  4. Scheme of Delegation - available on our website (PDF, 297KB).
  5. Code of Processional Conduct (incorporating the Register of Interests)
  6. Whistleblowing Policy
  7. Anti-Fraud Policy
  8. Risk Management Policy


  1. Travel and Expenses Policy
  2. Gifts and Hospitality
  3. Procurement Policy
  4. Procurement Procedure
  5. Finance Processing Procedures
  6. Finance Policy on Fixed Assets

BUSINESS CONTINUITY PLAN (currently under review)

  1. Policy
  2. What to do in the event of a disaster
  • Annex 1 – Confidential Emergency contact details (not for publishing)
  • Annex 2 – Draft outline of initial press statement
  • Annex 3 – Media contacts
  • Annex 4 – Problem exception log (template)
  • Annex 5 – Telephone call chain message procedure
  • Annex 6 – Melville Street Floor Plans
  • Annex 7 – ICT System Doc (WorkPro)
  1. Specific disaster and failure scenarios

(Due for review November 2017)


  1. Health and Safety Policy
  2. Alcohol at Work
  3. No Smoking Policy
  4. Occupational Health
  5. Substance Abuse at Work Policy
  6. Personal Safety
  7. Pod/Panic Alarm Procedure
  8. Fire Procedure
  9. Biohazards, Evidence Handling and Blood-Borne Viruses (BVS)
  10. Accident Reporting and First Aid
  11. Manual Handling Guidance
  12. Driving at Work

(Due for review)

Updated: January 24, 2019