Case summaries

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Subject

Outcome

Keywords

Subject		Month / Year	Outcome
Exceptional circumstances for crisis grants	C asked for an independent review of the council’s decision.	June 2020	Not upheld
Exceptional circumstances for crisis grants	C requested an independent review of the council's decision on their crisis grant application.	June 2020	Upheld
Administration of applications	Mr C asked for an independent review of the council’s decision about his community care grant.	May 2020	Not upheld
Administration of applications	Mr C asked for an independent review of the council’s decision.	May 2020	Upheld
Meeting the need	Ms C, a social worker, requested an independent review on behalf of her client (Mr A).	April 2020	Upheld
Meeting the need	Ms C asked for an independent review of the council’s decision.	April 2020	Upheld
Where we have asked the council to reconsider the application	Ms C applied for a community care grant for a number of household items.	March 2020	Upheld
Where we have asked the council to reconsider the application	Mr C applied for a crisis grant as he had received earnings which impacted on the amount of Universal Credit (UC) he received.	March 2020	Upheld
Decision making with limited information	Mr C applied for a community care grant for a number of household items.	February 2020	Upheld
Decision making with limited information	Ms C asked for an independent review of the council’s decision.	February 2020	Upheld