Scottish Public Services Ombudsman

Scottish Welfare Fund Independent Review

0800 014 7299

Subject Datesort ascending Outcome
Decision making with limited information Mr C, a solicitor, applied for a community care grant on behalf of his client, Mr A, who had recently been allocated an unfurnished tenancy.… October 2019 Upheld
Decision making with limited information Mr C applied for a crisis grant for food and living expenses.… October 2019 Upheld
Homelessness qualifying criterion Ms C, a housing support officer, applied for a community care grant on behalf of Mr A.… September 2019 Upheld
Homelessness qualifying criterion Ms C, a money advisor, applied for a community care grant on behalf of her client (Mr A). … September 2019 Upheld
Proportionate evidence gathering Mr C applied for a crisis grant as he had no money for food and utilities.… August 2019 Not upheld
Proportionate evidence gathering Ms C applied for a crisis grant for living expenses.… August 2019 Not upheld
Inconsistencies/ Reason to doubt Miss C applied for a crisis grant for food and living expenses.… July 2019 Upheld
Inconsistencies/ Reason to doubt Ms C, an EEA national, applied for a crisis grant for living expenses.… July 2019 Not upheld
Homelessness qualifying criterion Mr C applied for a community care grant after securing a tenancy following periods of imprisonment and homelessness.… June 2019 Upheld
Exceptional pressure qualifying criterion Ms C applied for a community care grant for household items.… June 2019 Not upheld

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