Scottish Public Services Ombudsman

Scottish Welfare Fund Independent Review

0800 014 7299

Subject Datesort ascending Outcome
Change of circumstances within 28 days Ms C applied for a crisis grant as she had recently been made homeless and was sleeping rough… August 2018 Upheld
Entitlement to SWF for people from abroad Mr A, who is a European Economic Area (EAA) national, applied for a crisis grant as he had stopped working due to illness… August 2018 Upheld
Crisis grants that are not as a result of an unforeseen event Ms C applied to the SWF for a crisis grant for food and essentials… July 2018 Upheld
Inconsistencies/ Reason to doubt Ms C applied for a crisis grant having lost a purse containing a month’s Universal Credit while shopping… July 2018 Not upheld
Exceptional circumstances for crisis grants Ms C applied for a crisis grant for assistance with living expenses… July 2018 Upheld
Crisis grants that are not as a result of an unforeseen event Mr C applied for a crisis grant for food and living expenses… July 2018 Upheld
Meeting the need Ms C, who had two children, one under 16 and one over, had applied for a crisis grant for food, gas and electricity… July 2018 Upheld
Low income Ms C applied for a community care grant for a number of household items including a bed, white goods and flooring… July 2018 Upheld
Change of circumstances within 28 days Mr C requested an independent review of the council's decision on his crisis grant application… July 2018 Not upheld
Exceptional circumstances for crisis grants Mr C applied for a crisis grant as he had lost his money after withdrawing all of it in one go… July 2018 Not upheld

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