Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201906781 | Dumfries and Galloway NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2021 |
| 201906799 | Osprey Housing | Rent and/or service charges | Some upheld, recommendations | May 2021 |
| 201906833 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 201907049 | East Renfrewshire Health and Social Care Partnership | Care in the community | Not upheld, no recommendations | May 2021 |
| 201907212 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201907414 | Dumfries and Galloway NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201907743 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 201907852 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 201907894 | Forth Valley NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201908098 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |