COVID-19 update

Our office is currently not open to visitors. We are responding to emails; however, due to the impact on our staffing resources, our response times will be affected.  From Monday 25 May 2020, we will also be operating a limited telephone service.  Our Scottish Welfare Fund review service is still available by telephone as normal.  Please read our information for customers and organisations

The Independent National Whistleblowing Officer (INWO)

In 2020 the Scottish Government plans to introduce the new role of the Independent National Whistleblowing Officer (INWO). The role and functions of the INWO will be undertaken by the Scottish Public Services Ombudsman. 

The INWO will have powers to make recommendations for action to be taken, and have a national leadership role providing support and guidance to relevant bodies with a focus on early resolution where possible, recording, reporting, learning and improvement.  The ultimate aim is to ensure the NHS in Scotland is as well run as possible.

The INWO will be the final stage of the process for those raising concerns. 

The INWO has developed a set of National Whistleblowing Standards that set out the high level principles and a detailed procedure for investigating concerns.  These Standards are now being shared for information and to help prepare NHS organisations for implementation in advance of July 2020. For further information, please visit the new INWO website at www.inwo.org.uk.

Information and updates on the development of the INWO can be found below.

Updated: January 23, 2020