Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201906809 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | August 2021 |
| 201906846 | Forth Valley NHS Board | Nurses / nursing care | Upheld, recommendations | August 2021 |
| 201906972 | Glasgow City Health and Social Care Partnership | Clinical treatment / Diagnosis | Not upheld, no recommendations | August 2021 |
| 201906999 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2021 |
| 201907136 | Forth Valley NHS Board | Clinical treatment / diagnosis | Not upheld, recommendations | August 2021 |
| 201907236 | Heriot-Watt University | Special needs - assessment and provision | Some upheld, no recommendations | August 2021 |
| 201907331 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2021 |
| 201908475 | Fife NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | August 2021 |
| 201909321 | A Medical Practice in the Highland NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2021 |
| 201909891 | A Medical Practice in the Lothian NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | August 2021 |