Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201909937 Lanarkshire NHS Board Clinical treatment / diagnosis Upheld, recommendations August 2021
201909981 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Some upheld, recommendations August 2021
201910574 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Upheld, recommendations August 2021
201910988 A Medical Practice in the Highland NHS Board area Clinical treatment / diagnosis Not upheld, no recommendations August 2021
201911144 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Not upheld, no recommendations August 2021
201911297 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Not upheld, no recommendations August 2021
201911909 Lanarkshire NHS Board Clinical treatment / diagnosis Not upheld, no recommendations August 2021
202000242 Scottish Prison Service Downgrading Some upheld, recommendations August 2021
202000424 Glasgow City Health and Social Care Partnership Assessments / self-directed support Some upheld, recommendations August 2021
202000561 Dumfries and Galloway Council Kinship care Upheld, recommendations August 2021