Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
202201027 A Medical Practice in the Grampian NHS Board area Clinical treatment / diagnosis Not upheld, no recommendations May 2023
202201910 Highland NHS Board Clinical treatment / diagnosis Upheld, recommendations May 2023
202002615 The Highland Council Economic development plans / issues Upheld, recommendations April 2023
202004698 Dumfries and Galloway Council Handling of application (complaints by opponents) Some upheld, recommendations April 2023
202005707 Fife NHS Board Clinical treatment / diagnosis Not upheld, no recommendations April 2023
202007591 East Ayrshire Health and Social Care Partnership Clinical treatment / Diagnosis Resolved, no recommendations April 2023
202100063 Argyll and Bute Health and Social Care Partnership Other Not upheld, no recommendations April 2023
202102418 Forth Valley NHS Board Admission / discharge / transfer procedures Upheld, recommendations April 2023
202102472 Stirling Council Education/Primary School Upheld, recommendations April 2023
202102676 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Upheld, recommendations April 2023