Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
202107115 A Medical Practice in the Forth Valley NHS Board area Clinical treatment / diagnosis Not upheld, no recommendations March 2023
201901337 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Some upheld, recommendations February 2023
202005168 Argyll and Bute Health and Social Care Partnership Assessments / self-directed support Not upheld, no recommendations February 2023
202006034 Lanarkshire NHS Board Clinical treatment / diagnosis Upheld, recommendations February 2023
202007586 Tayside NHS Board Clinical treatment / Diagnosis Upheld, recommendations February 2023
202007688 A Medical Practice in the Ayrshire & Arran NHS Board area Clinical treatment / diagnosis Not upheld, no recommendations February 2023
202008024 A Medical Practice in the Lothian NHS Board area Clinical treatment / diagnosis Upheld, recommendations February 2023
202102199 Forth Valley NHS Board Admission / discharge / transfer procedures Not upheld, no recommendations February 2023
202102718 Greater Glasgow and Clyde NHS Board - Acute Services Division Nurses / nursing care Upheld, recommendations February 2023
202103284 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Not upheld, no recommendations February 2023