Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
202004290 Aberdeen City Council Child services and family support Some upheld, recommendations September 2022
202004351 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Some upheld, recommendations September 2022
202006807 Scottish Prison Service Policy / administration Some upheld, no recommendations September 2022
202007160 Lanarkshire NHS Board Clinical treatment / diagnosis Upheld, recommendations September 2022
202009078 Lanarkshire NHS Board Clinical treatment / diagnosis Not upheld, no recommendations September 2022
202101651 Highland NHS Board Adult Social Work Services (Highland NHS Only) Some upheld, recommendations September 2022
201905893 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Some upheld, recommendations August 2022
202004331 Grampian NHS Board Clinical treatment / diagnosis Upheld, recommendations August 2022
202005176 Ayrshire and Arran NHS Board Clinical treatment / diagnosis Some upheld, recommendations August 2022
202005405 Dumfries and Galloway NHS Board Clinical treatment / diagnosis Upheld, recommendations August 2022