Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201802880 | A Medical Practice in the Greater Glasgow & Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | January 2019 |
| 201802900 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2019 |
| 201803366 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | January 2019 |
| 201803425 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2019 |
| 201803549 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2019 |
| 201803689 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2019 |
| 201803695 | NHS 24 | clinical treatment / diagnosis | Upheld, no recommendations | January 2019 |
| 201804414 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2019 |
| 201806474 | A Dental Practice in the Greater Glasgow & Clyde NHS Board area | complaints handling | Upheld, recommendations | January 2019 |
| 201601495 | The City of Edinburgh Council | repairs and maintenance | Upheld, recommendations | December 2018 |