Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201706372 | NHS 24 | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | December 2018 |
| 201706529 | Aberdeen City Health and Social Care Partnership | policy / administration | Upheld, recommendations | December 2018 |
| 201706717 | Angus Council | wayleaves / rights of access / feu duties / servitudes | Not upheld, recommendations | December 2018 |
| 201706996 | Crown Office and Procurator Fiscal Service | communication / staff attitude / confidentiality | Upheld, recommendations | December 2018 |
| 201707165 | Aberdeen City Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | December 2018 |
| 201707592 | Scottish Prison Service | removal from association / segregation | Upheld, recommendations | December 2018 |
| 201707615 | Home Scotland | repairs and maintenance | Not upheld, no recommendations | December 2018 |
| 201707695 | Scottish Prison Service | communication | Upheld, recommendations | December 2018 |
| 201707816 | Grampian NHS Board | policy / administration | Some upheld, recommendations | December 2018 |
| 201707834 | East Ayrshire Council | repairs and maintenance | Some upheld, no recommendations | December 2018 |