Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200516 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 |
| 201200725 | South Lanarkshire Council | neighbour disputes and antisocial behaviour | Upheld, recommendations | April 2014 |
| 201201431 | Fife Council | noise pollution | Not upheld, no recommendations | April 2014 |
| 201201859 | Orkney NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | April 2014 |
| 201202410 | Glasgow City Council | noise pollution | Not upheld, no recommendations | April 2014 |
| 201202461 | Scottish Water | complaints handling | Upheld, recommendations | April 2014 |
| 201202607 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2014 |
| 201203470 | Aberdeenshire Council | conservation areas, listed buildings, tree preservation orders | Upheld, recommendations | April 2014 |
| 201203592 | River Clyde Homes | estate management, open space & environment work | Some upheld, no recommendations | April 2014 |
| 201203729 | Scottish Prison Service | personal property | Some upheld, recommendations | April 2014 |