Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201302349 | Argyll Community Housing Association | repairs and maintenance | Not upheld, recommendations | January 2014 |
| 201302414 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | January 2014 |
| 201302458 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | January 2014 |
| 201302500 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2014 |
| 201302609 | Forth Valley NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Upheld, recommendations | January 2014 |
| 201302673 | Fife NHS Board | communication, staff attitude, dignity, confidentiality | Upheld, no recommendations | January 2014 |
| 201302809 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2014 |
| 201303043 | Scottish Prison Service | education | Upheld, recommendations | January 2014 |
| 201303090 | Argyll Community Housing Association | repairs and maintenance | Not upheld, no recommendations | January 2014 |
| 201104023 | A Dentist in the Lanarkshire NHS Board area | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | December 2013 |